Privacy Policy
General
We recognise that your privacy is very important and we are committed to protecting the personal information we collect from you.
Collection of information
We may collect and hold personal information about you, that is, information that can identify you, such as your name, address, other contact details and other information relevant to providing you with the services you are, or someone else you know is, seeking.
Purpose of Collection
Generally, we will collect and use your personal information for one or more of the following reasons:
• providing services to you or someone else you know; processing an application you have made;
• undertaking various activities required by law;
• providing you with information about other services that we, our related entities and other organisations that we have affiliations with offer, that may be of interest to you;
• facilitating our internal business operations, including the fulfilment of any legal requirements; and
• analysing our services and customer needs with a view to developing new and/or improved services.
Methods of Collection
Personal information will generally be collected directly from you through the use of any of our standard forms, over the internet, via email or through a telephone conversation with you. There may, however, be some instances where personal information about you will be collected indirectly because it is unreasonable or impractical to collect personal information directly from you. We will usually notify you about these instances in advance, or where that is not possible, as soon as reasonably practicable after the information has been collected.
Failure to provide information
If the personal information you provide to us is incomplete and/or inaccurate, we may be unable to provide you, or someone else you know, with the services you, or they, are seeking.
Internet Users
If you access our web site, we may collect additional personal information about you in the form of your IP (Internet Protocol) address and domain name.
Our web site uses cookies to identify users. Cookies do not identify you personally, we use them to monitor usage of our web site.
Use and Disclosure
Generally, we only use and disclose personal information about you for the purposes for which it was collected (as set out above). Although, we may disclose personal information about you to service providers, who assist us in operating our business. These service providers may not be required to comply with our privacy policy.
The Armidale Motel may from time to time send to its customers general marketing material. Upon request the Armidale Motel we will remove you from our marketing campaigns.
Security
The security of your personal information is important to us. The personal information that we collect from you online is stored on databases protected through a combination of physical and electronic access controls, firewall technology and other reasonable security measures.
Our secure server encrypts all of your personal information, including your name, address, and credit card information, so that it cannot be read as it is transmitted over the Internet. Encrypted information (necessary to complete the reservation) received by the Armidale Motel
Access
You may request us to send you the information we hold about you (for security reasons, however this information will only be sent to the same email address given for the account as this is the only email account we can be sure belongs to the account owner).
We may decline a request for access to personal information where the Privacy Act requires us to do so.
Feedback
If you have any queries or concerns about our privacy policy or the way in which we handle your personal information, please contact us.
Armidale Motel
ABN: 17 546 550 398
Street address: 66 Glen Innes Road, Armidale NSW 2350
Email address: enquires@armidalemotel.com.au
Telephone: 02 6772 8122 Facsimile: 02 6772 1024
More Information
For more information about privacy in general, you can visit the Federal Privacy Commissioner's web site at www.privacy.gov.au
Using This Site
In order to provide the best possible experience we recommend you use the following information for future reference to help assist and aid you with some common issues that may be experienced whilst browsing.
Google Analytics - Cookies
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.